AOL 'Update Your Account Billing Information' Phishing Scam
How to tell fake AOL e-mail from real AOL e-mail
1. Legitimate AOL mail will show up in your mailbox as Official AOL Mail. Official AOL Mail has a blue envelope next to the date in your AOL mailbox and has a dark blue border around the mail, and the "Official AOL Mail" seal at the top of the message. Official AOL Mail will NEVER have attachments. See AOL Keyword: Official Mail or AOL Help for more information.
2. AOL will never ask you for password or billing information or other personal information in an e-mail or IM (instant message).
3. AOL will send you a message by Official AOL Mail if your billing method cannot be charged, with a link to AOL Keyword: Billing to allow you to update your billing method. Note: E-Mail from AOL Member Services is always sent as Official AOL Mail, recognizable by the blue mail icon and blue border around the message.
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4. You will only receive security warnings from AOL if you have signed up for security alerts and reminders. Check AOL Keyword: Alerts to review the alerts you are signed up for.
What to do if you believe you've received an AOL e-mail scam: -- Do not click on links in the e-mail. -- Visit the legitimate site, in this case AOL Keyword: Billing. -- Click Report Spam to report the mail to AOL. For more information, see How to Avoid Phishing Scams. |
