How to tell fake eBay e-mail from real eBay e-mail
If you receive an e-mail from eBay, and it asks you to click a link to a Web site that requests a user name or e-mail address and password, it is a scam. Report the e-mail to AOL by clicking the
Report Spam icon on the message.
1. Check the e-mail carefully for misspellings, requests for information that eBay already has, such as your username, password or credit card number, and other suspicious signs that the e-mail could be a scam. Check out eBay's tutorial for its users on
how to identify a spoof e-mail.
2. When in doubt, log on to eBay's Web site by MANUALLY entering the Web address in AOL or your browser.
Do not click on any links contained in the e-mail you received.
What to do if you believe you've received an eBay scam:
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-- Do not click on links in the e-mail.
-- MANUALLY type eBay's Web address into your AOL or Web browser. (In this case, type www.ebay.com and check the site for additional information.)
-- Call eBay and ask them to verify the e-mail for you.
-- Click Report Spam to report the mail to AOL.
-- Report the e-mail to eBay by forwarding the message to spoof@ebay.com.
For more information, see How to Avoid Phishing Scams.
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